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Privacy Policy

Jasmyn Newcombe Exercise Physiology

Last updated: July 2026

Our Commitment to Your Privacy

Jasmyn Newcombe Exercise Physiology is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

What Information We Collect

We may collect the following types of personal information:

  • Contact details — name, email address, phone number

  • Health information — medical history, diagnoses, medications, and other information relevant to your exercise physiology care

  • NDIS plan details — where applicable

  • Payment information — for billing purposes

  • Website usage data — collected automatically via cookies when you visit our website

Why We Collect Your Information

We collect personal information to:

  • Provide exercise physiology services to you or your child

  • Communicate with you about appointments, programs, and care

  • Coordinate care with other treating health professionals (with your consent)

  • Process payments and maintain accurate billing records

  • Meet our legal and professional obligations as an ESSA-accredited provider

  • Improve our website and services

How We Store Your Information

Your personal and health information is stored securely in our practice management system. We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure.

Who We Share Your Information With

We will only share your personal information with third parties in the following circumstances:

  • With your treating health team (GP, paediatrician, physiotherapist, OT, school) with your consent

  • With the NDIS or relevant funding bodies where required for billing

  • Where required or authorised by law

We do not sell, rent, or trade your personal information to any third party.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate or outdated information

  • Withdraw consent for us to use your information (subject to legal obligations)

To exercise any of these rights, please contact us at jnewcombe.exphys@gmail.com

Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings, however this may affect the functionality of the website.

Contact Us

If you have any questions about this Privacy Policy or wish to make a complaint about how we have handled your personal information, please contact:

Jasmyn Newcombe Exercise Physiology
📧 jnewcombe.exphys@gmail.com

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

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